Privacy policy


This Privacy Policy is a part of our Terms of Service. By using this site or our online store, you agree to be bound by and comply with this Privacy Policy and our Terms of Service. 

 

SECTION 1 – AGE RESTRICTIONS ON ACCESS AND PURCHASES.

You must be at least 21 years old to access this site. If you are under 21 years old, you are not permitted to use this site for any reason. You must be of legal age required by the state or province you are in to purchase our products. It is your responsibility to know whether you are legally able to purchase our products.

 

SECTION 2 - WHAT INFORMATION DO WE GATHER AND WHAT DO WE DO WITH IT?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address and order history.  We also use cookies, web beacons or other tools that collect information that make it easier to use our store and our site.

When you visit our site, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address (which may be used to obtain your geolocation), access times, browser type, and language, and the website you visited before our site. We also collect information about how you use our site, including the elements you have interacted with, metadata and other details about these elements, change states and other user actions.

Email marketing: By providing us with your email address, you are giving us permission to send you emails about our store, new products, new brands under the Levitate portfolio and other updates. You have the opportunity to unsubscribe from these emails at any time by clicking the “Unsubscribe” button included at the bottom of each email.

How we use your information. In general, we use the information we collect primarily to provide, maintain, protect and improve our current site and products and to develop new products and brands. We use personal information collected through our site as described below and described elsewhere in this Policy to:

  • Facilitate the creation of and securing of your Account on our network;

  • Identify you as a user in our system;

  • Improve our products, site, and how we operate our business;

  • Understand and enhance your experience using our site and products;

  • Provide and deliver the products and services you request;

  • Respond to your comments or questions and for our Support team to provide service about Levitate branded products;

  • Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;

  • Communicate with you about promotions, upcoming events and news about products and services offered by Levitate and our selected partners, and for other marketing purposes of Levitate;

  • Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service; and

  • Protect, investigate and deter against fraudulent, unauthorized or illegal activity.

 

SECTION 3 – CONSENT

How do you get my consent?

By providing us with personal information to complete a transaction, placing an order, arranging for a delivery or returning a purchase you are consenting to our collecting and using your information (your credit card information is discussed in Section 4 below).  

How do I withdraw my consent? 

You may withdraw your consent for us to contact you by clicking the “Unsubscribe” button included at the bottom of each email or contacting us at info@getlevitate.co or mailing us at:

 

Levitate | Valor Craft Distributing

4023 Kennett Pike, No. 302

Wilmington, Delaware 19807

 

SECTION 4 – DISCLOSURE

We do not share your personal information with third parties without your consent other than with the following:

  • Third Party Service Providers. With third parties who work on our behalf, provided that such third parties provide at least the same level of privacy protection as required by this Privacy Policy;

  • Lawful Requests. To comply with laws or to respond to lawful requests and legal process (provided that we will endeavor to notify you at the address you have given us if we have received a lawful request for your information);

  • Protection of Rights and Property. To protect the rights and property of Levitate, our agents, customers and others including to enforce our agreements, policies and terms included in this Privacy Policy or our Terms of Service;

  • Emergency. In an emergency, including to protect the personal safety of any person; and

  • Corporate Restructuring. For the purposes of a business deal (or negotiation of a business deal) involving a sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture or dissolution transaction or proceeding). In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires our company, business or assets, that company will also acquire and possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Policy.

 

SECTION 5 – PAYMENT PROCESSING

Our store is built on an e-commerce software platform hosted and managed by Shopify.com, Inc. that allows us to sell our products and services to you.

Payment: If you provide us with your credit card information during the payment process, we send it to our PCI-DSS compliant payment gateway for processing using SSL encryption technology. Your credit card information is stored for recurring subscription orders as well as within my account for faster checkout experience.

All direct payment gateways comply with the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and our payment processors and service providers.

 

SECTION 6 - THIRD-PARTY SERVICES

Our Policy does not cover any third-party services. To learn about those third parties' privacy practices, please read their privacy policies.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

 

SECTION 7 – SECURITY

To protect your personal information, we take reasonable precautions and follow generally accepted industry practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Your personal information is protected by your password – never share this password with anyone. Levitate Brands will never contact you to ask you for your password.

If you provide us with your credit card information, the information is transmitted to our server using secure socket layer technology (SSL) which employs the AES-256 encryption standard.

 

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you consent to any of your minor dependents using this site.

 

SECTION 9 – U.S. LAW APPLIES

This site is intended for users located in the United States. By sending us your Personal Information from outside the U.S., you consent to the application of U.S. law and to the use and disclosure of your personal information consistent with this Privacy Policy. It is up to you to determine whether accessing this site and purchasing our products are legal where you are. You access this site and purchase our products at your own risk, and you are responsible for compliance with all applicable laws, rules, regulations and treaties.

 

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. Levitate Brands encourages visitors to check this page for any changes to its Privacy Policy.  

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you (other than that information automatically generated by your use of our site), register a complaint, or simply want more information to contact our customer service team at info@getlevitate.co, or by mail at:

 

Levitate | Ambassador Distributing LLC

4023 Kennett Pike, No. 302

Wilmington, Delaware 19807

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COOKIE POLICY

What are cookies and other similar technologies?

Cookies and web storage technologies that enable local and temporary storage ("cookies") make it easier for you to interact with our website. These are usually small text files that are downloaded to your device from your Internet browser when you visit our website. We also place cookies on your device when you interact with third-party website technologies, such as scripts, pixels and tags, which we integrate on our website for advertising purposes.

We also use other technologies similar to cookies. We use this to pass on information that we have collected about you when you visit our website to other applications.

Below you will find information about the use of these technologies and how you can change the cookie settings according to your preferences.

 

Why do we use cookies?

To optimize your online experience

Cookies perform various functions that help us make your online experience smoother and more interactive. In particular, if you use the same device and the same browser as when you visited our website before. 

Some cookies are considered essential for the operation and maintenance of the Levitate websites and enable us to provide you with the following functions:

  • Access to services and functionalities at any time;

  • Consistent and updated information;

  • A seamless online experience.

  • To provide you with content and offers tailored to your interests

  • Levitate uses advertising and targeting cookies. These cookies store information from your surfing history in order to record your interests and surfing activities on our website. This enables us or our partners:

  • Advertise Levitate products on other websites based on your visits to our website; 

  • Combine and optimize our information so that the Levitate online ads you see are relevant to you and your interests. 

  • To help us improve our websites

With the help of cookies, we can improve our websites by analyzing how visitors use them. We look at what content is popular and use this information to predict what else visitors might find interesting or useful. This helps us:

  • understand how visitors use our websites so we can do them better and improve the visitor's experience;

  • try different ideas and display content that is most relevant to individual visitors.

Cookies also help us to understand how you use our website and how you interact with us, so that you do not have to inform us every time you visit one of our websites. For example, they can be used to remember your preferences and your user ID when you visit us. If we know your preferences and what you like, we can:

  • Offer you a more personalized Levitate experience by helping you navigate to the most relevant pages more efficiently;

  • save certain personal preferences, such as your language setting and preferred configurations;

  • Modify content according to your preferences and provide you with personalized content.

 

Types of cookies

Levitate and its partners use different types of cookies depending on their function and purpose. These cookies are described in more detail in this cookie policy and can be managed in your cookie settings. 

Cookie settings: YOU'RE IN CONTROL!

We use the following cookies:

Strictly Necessary Cookies - Always on

We use these cookies to:

  • Identify you and enable you to log into your user account;

  • To save your previous actions, such as choosing your cookie consent.

  • Mandatory cookies enable you to use our website and the functions we offer. Without these cookies, you would not be able to use the website, including viewing a version and presentation of the website that matches the internet connection you are using. In addition, these cookies ensure that the function of switching from http to https takes place when changing pages. Your consent is not required for the use of essential cookies.

  • These cookies cannot be deactivated / switched off by using one of the functions on this website.

 

Performance cookies (including function-related cookies) - you can choose to accept these cookies

We use performance cookies to;

  • to see how you use our website;

  • learn more about your personal move between the pages;

  • improve our website and tailor it to your preferences.

Performance or analysis cookies collect information about how visitors interact with our websites. This allows us to see the pages visited, giving us a more complete picture of customer history. They do not collect or store any information that can be directly associated with you. The information collected through such cookies is further processed in an aggregated and therefore anonymous manner. These cookies are only used to improve the performance of the website and to tailor the experience to your needs. Performance cookies are used to better understand user behavior on the website from the time of access.

 

We use functiona' cookies to:

  • Provide multimedia content;

  • Keep your data safe when you are logged in.

Function-related cookies enable a website to save information that has already been entered (such as usernames and language selection) so that it can offer you improved and more convenient functions. For example, a website can provide you with more relevant local information if it uses a cookie to remember your region. Function-related cookies are also used to enable the functions you have requested, such as playing videos, but are only activated by the user. These cookies help us to provide a website that can be used in the best possible way. You can deactivate these cookies at any time via the settings in this cookies policy or in your browser. 

 

Targeting cookies

We use and allow third parties to use these cookies to:

  • Provide online advertising that provides you with relevant information;

  • To prevent the same advertisement from appearing over and over again.

These cookies are used to deliver advertising and other marketing communications that are more relevant to you and your interests. They remember whether you have visited a website and share this information with, for example, advertising and media agencies. In addition, advertising cookies can be used by our partners to create profiles so that they can show you relevant advertisements on other websites and create a similar audience. They also make it possible to limit the number of ads shown to you to avoid overdose and user annoyance.

 

What do you need to know about cookies?

Cookies contribute to a better and faster online experience. A cookie is a small text file that stores Internet settings. Almost every website uses cookies or similar technologies. Cookies are downloaded from your Internet browser and stored on your device when you visit a website for the first time.

The next time you visit the same website with the same device, the website that originally set the cookie to be saved will recognize that you have visited the website before and in some cases adapt the content to reflect your recent visits to consider. This allows the website experience to be tailored to your personal interests and preferences.

 

First party cookies vs. Third party cookies

First-party cookies are cookies that Levitate uses on the website you are currently visiting and with which you interact while using our websites.

Our websites may also contain content from other websites that may use their own cookies. These cookies are set by someone other than Levitate. These third parties can set cookies while you are visiting the Levitate website and receive information such as the fact that you have loaded a Levitate website. You need to visit these third-party websites to find out more about how they use these cookies.

If you have decided that you do not want to accept cookies from third parties, you can object to these cookies or withdraw your consent to these cookies by using the corresponding function in the "Cookie settings" section. If you reject all cookies from third-party providers, you will only be able to use functionalities on our website for which we can guarantee that they will work without these cookies.

 

What if I refuse cookies?

If you choose to refuse cookies that require your prior consent, we will not use such cookies. If you decide to withdraw the consent previously given to us, we will no longer use the cookies in question and will delete them (if they are first-party cookies). However, this means that in the case of functional cookies you cannot use all the advantages and functions of our website. You can also refuse performance cookies. In this case, we will be less able to understand what you like or dislike about our website so that we can do better. 

We cannot delete third-party cookies. If you want to delete all third-party cookies, you have to do this in your own browser settings. Even if you decline or withdraw your consent to advertising cookies, you will not necessarily receive less advertising - but the advertising you see will not be tailored to your needs.

 

Management of the cookie settings via your browser

You can manage the cookie settings on our website using the functions mentioned above (activate / deactivate and delete), but also by changing your browser settings. Most browsers allow you to manage your cookies by either accepting or rejecting all cookies or only accepting certain types of cookies. The procedure for managing and deleting cookies can usually be found in the integrated help function of your browser.

 

Who is legally responsible for the use of Levitate cookies?

The cookies described in this Cookie Policy are used in connection with a website owned and controlled by Ambassador Distributing LLC "Levitate", located at 4023 Kennett Pike, No. 302, Greenville, DE 19807. If personal data is processed through the use of first-party cookies, Ambassador Distributing LLC or its third-party website hosts determine the means and purposes of this processing and are the data controller within the meaning of the General Data Protection Regulation (Regulation 2016/679).

The privacy policy above tells you how CCS uses, stores and protects personal information collected online. It also informs you about your data protection rights and how you can exercise them. We recommend that you read this privacy policy. If you have any questions or concerns about the Cookie Policy or Privacy Policy, you can email us at info@getlevitate.co

 

Alternatively, you can write to us at: 

Levitate | Ambassador Distributing LLC

4023 Kennett Pike, No. 302

Greenville, Delaware 19807